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  • 6. Can I come to pick up the order?

    Yes, just send us an email at contact@medicgov.com, once the payment has been received you’re free to come.

  • 8. I didn’t received my ordered products

    You must send us a photo with the product (with reference) received, we will carry out the checks on our side, in order to make the correction.

  • 10. What are the shipping cost?

    Shipping cost are automatically calculated when you validate the order. Prices varies from the chosen carrier, and the final destination.  

  • 12. Has my order been shipped?

    When your order will be shipped we will send you a confirmation email with a link and a tracking number. If you realized that your order is taking too much time, do not hesitate to contact us. If you want to obtain more information just go on our “shipping & policy” page.

  • 14. What are the delivery zone?

    We use DPD and colissimo to ship throughout France and Europe. We are facing a tremendous number of orders, this can slow down our reactivity. But don’t worry we are always here to help you. Once your order is placed you will be able to track you order.  All of our team members are ...

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Delivery in 24 / 48h In Metropolitan France and Europe.

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