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  • 5. What should I do if the products is sold out?

    When a product is temporarily out of stock, you will still be bale to view it on the website, but you cannot order it. In order to receive a notification email when the product is put back on sale it is very simple: Either you are logged into your customer account, and you just have to go to ...

  • 6. Can I come to pick up the order?

    Yes, just send us an email at contact@medicgov.com, once the payment has been received you’re free to come.

  • 8. I didn’t received my ordered products

    You must send us a photo with the product (with reference) received, we will carry out the checks on our side, in order to make the correction.

  • 14. What are the delivery zone?

    We use DPD and colissimo to ship throughout France and Europe. We are facing a tremendous number of orders, this can slow down our reactivity. But don’t worry we are always here to help you. Once your order is placed you will be able to track you order.  All of our team members are ...

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