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  • 1. It’s my first order on medicgov.com

    It’s my first order on www.medicgov.com, what should I do? First of all, Welcome to MedicGov.com! You would like to order some products, it’s very easy. Make your choice by checking the technical data sheet, videos or even our ticket guide of your desired products. You simply add a ...

  • 2. I’m already customer but i’ve never ordered

    Nothing could be simpler: you just need to click on the "Register" link at the top right of the site, then on "new customer". Even for Medic Gov customers, this approach is important; it allows you to fill in your account with all the information necessary for your future orders and deliveries. ...

  • 3. How can I see my previous orders?

    Simple and convenient, you can check your order history at any time on MedicGov.com You just need to sign in by clicking on the "My Account" link visible at the top right of all the pages of the MedicGov.com website. Once logged in and logged in you can click on the "My orders" tab. This ...

  • 6. Can I come to pick up the order?

    Yes, just send us an email at contact@medicgov.com, once the payment has been received you’re free to come.

  • 7. I would like to obtain a quotation

    Simply send us an e-mail to the following address:contact@medicgov.com

  • 11. How can I cancel or change an order?

    We will be here to help you, and to find the best possible solution Call us + 33 1 77 38 14 64

  • 12. Has my order been shipped?

    When your order will be shipped we will send you a confirmation email with a link and a tracking number. If you realized that your order is taking too much time, do not hesitate to contact us. If you want to obtain more information just go on our “shipping & policy” page.

  • 13. I’ve received a product that doesn’t match my order

    If it’s a mistake throughout the preparation of your order, we will be able to exchange or refund you, however delivery cost will be at your cost.

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