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  • 3. How can I see my previous orders?

    Simple and convenient, you can check your order history at any time on MedicGov.com You just need to sign in by clicking on the "My Account" link visible at the top right of all the pages of the MedicGov.com website. Once logged in and logged in you can click on the "My orders" tab. This ...

  • 4. How can I see the availability of a product?

    The stock of the site being synchronized on our real stock, unless exception, all the products available on the site are available. In case of breakage, an estimated date of the next shipment is displayed on the product page.If you need large quantities on a reference or check the ...

  • 5. What should I do if the products is sold out?

    When a product is temporarily out of stock, you will still be bale to view it on the website, but you cannot order it. In order to receive a notification email when the product is put back on sale it is very simple: Either you are logged into your customer account, and you just have to go to ...

  • 7. I would like to obtain a quotation

    Simply send us an e-mail to the following address:contact@medicgov.com

  • 9. I bought some masks and I would like to know if they’re meeting French Standards

    Our MedicGov 3-ply masks Type IIR Adults, Kids and FFP2 MedicGov comply with the current regulations established by the ANSM.

  • 13. I’ve received a product that doesn’t match my order

    If it’s a mistake throughout the preparation of your order, we will be able to exchange or refund you, however delivery cost will be at your cost.

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