Products

1. 3. How can I see my previous orders?
2. 4. How can I see the availability of a product?
3. 5. What should I do if the products is sold out?
4. 7. I would like to obtain a quotation
5. 9. I bought some masks and I would like to know if they’re meeting French Standards
6. 13. I’ve received a product that doesn’t match my order

Orders

1. 1. It’s my first order on medicgov.com
2. 2. I’m already customer but i’ve never ordered
3. 3. How can I see my previous orders?
4. 6. Can I come to pick up the order?
5. 7. I would like to obtain a quotation
6. 11. How can I cancel or change an order?
7. 12. Has my order been shipped?
8. 13. I’ve received a product that doesn’t match my order

Packaging Updates

1. 13. I’ve received a product that doesn’t match my order

Delivery

1. 5. What should I do if the products is sold out?
2. 6. Can I come to pick up the order?
3. 8. I didn’t received my ordered products
4. 14. What are the delivery zone?

Shipping

1. 6. Can I come to pick up the order?
2. 8. I didn’t received my ordered products
3. 10. What are the shipping cost?
4. 12. Has my order been shipped?
5. 14. What are the delivery zone?

My account

1. 1. It’s my first order on medicgov.com
2. 2. I’m already customer but i’ve never ordered
3. 3. How can I see my previous orders?
4. 10. What are the shipping cost?
5. 11. How can I cancel or change an order?
6. 12. Has my order been shipped?
7. 15. How can I change my personal information ?